Reviews about SkyClub (SkyClub.com)
This section is dedicated to the feedback from our clients regarding their experiences and quality of service from the team at SkyClub. The reviews below are 100% genuine. We are grateful of the comments provided and would like to thank all of our clients for the time they have spent providing each useful review. Leave your review with SkyClub.com using the form at the bottom of this page.


, a company registered in the United Kingdom. Company registration number 6267833.
{ 301 comments… To leave a response click here }
Thank you very, very much for all your help and assistance. I’m very pleased with the flights we’ve been able to get. It was a very fast and efficient service – we’ll definitely be using you again and recommending you to our friends and colleagues.
Has been of great help to us and we would not hesitate in recommending your company to others.
This is the second year that I’ve booked long-distance travel with Skyclub. Efficient and very helpful.
Very good service. Clear and prompt advice.
Friendly and efficient lovely people
Excellent service and attention to detail..would definately use Sky Club again and recommend them whenever possible.Thanks again for your prompt help and overall service.
Thank you Sky club for your quick and efficient service. Excellent, a mixture of friendliness and efficiency. Looking forward to our flight.
I must say you have been superb in all my dealings with you. I will certainly continue to direct all my friends and family to your brand and come to you first in the future.
I’m very happy about the services given to me. Has been very attentive and re-active to any request I have made. A good experience all round.
Friendly and polite and a slight change or modification from the original plan is never a chore! A pleasure to work with.
The service has been excellent. I am very satisfied at the way you have dealt with my reservation as always.
Just a note to say how helpful and professional you have been in helping us book our flights. A pleasure to deal with and attention to detail much appreciated.
Professional,
Helpful,
Well mannered,
Flexible,
Versatile on everything I wanted.
Great service
I would like to thank your organisation for the excellent service provided to us in organising these flights and giving us feedback as and when necessary. Your service was incredibly professional.
Thank you again and be assured we will be using Sky Club services in the future.
Extremly helpful in responding to my concerns and enquires since my original booking.
We have had a very good holiday, everything went smoothly, from making our first initial enquiry to our arrival back to Heathrow.
Great patience. Great prices. Good response to all enquiries, Thank you.
A big thank you for sorting my flights out, very friendly and speedy responses! Presented the options clearly with recommendations on the airline carrier. Great service! Thanks
Professional and efficient.
Very attentive in arranging my flights to Johannesburg. The speed of actions and communications has been impressive.
Very responsive and helpful. Was very informative and giving me several options to consider.
The service I have received has been excellent. Nothing was too much trouble and it was like talking to my best friend – kind, patient and very considerate. This is probably a once in a lifetime trip for my husband and me and it has been made even better by you organising everything so competently. Should I ever be lucky enough to have this opportunity again I would certainly use SkyClub.
Very helpful, competent and it is a real pleasure to work with.
Improve, I think not, how does one improve on perfection.
Is always quick to respond to requests, deals with them very effectively. I have recommended the organisation to other business colleagues as well as friends etc.
Handled our requirements in a very professional manner. Was also very pleasant and had a great sense of humour which is so important.
Very Helpful. Infact excellent. Will use you on my next trip.
From the way you’ve dealt with my booking I will only book with you in future.
Good service – thank you for sorting out my flight booking.
Very helpful, and a pleasure to talk to.
Very helpful, excellent, I will do business with them again.
Service good!
Given consistently excellent service and been very patient.
Very efficient and friendly service.
Excellent timely response.
Has always been very professional, and helpful.
Also saved me over £400.00 on my last business flight.
We were very impressed with the service provided. Was extremely helpful and knowledgeable, and in our experience the manner of dealing with clients was excellent. As a result we will be certain to use Skyclub again.
Very good service. I was not an easy customer either so would like to thank you for the excellent service.
Thank you for your prompt response.
I shall be contacting you for all our future travel needs and thank you again for your excellent service.
Impressed with quick and professional response.
First Class Service!!!! Really pleased and impressed. Has a fantastic telephone manner, was extremely courteous and efficient. Took the time to understand my requirements, answered all my questions and got me a fantastic price on the flight. I would not hesitate to recommend Sky Club if you are looking to book flights.
A very good and efficient agency, very knowledgeable and courteous as well.
I have been using your services for a number of years, and will continue to do so.
Always cheerful, friendly and very helpful. Very happy to do business with again.
Very Good. No complaints. 10/10
The service received today from you was excellent. Managed to get me a lower quote with the same airline that I was going to book with. Also talked me through the travel procedure. This is the first time that myself and my daughter will be travelling without my husband and you put my mind at ease. Thank you.
Information received was clear and helpful, and was delivered in a friendly and cheerful manner. Would certainly be happy to deal with again.
I am very happy to say that you have been the most pleasant and helpful person I have spoken to for sometime. Was polite and answered all my queries with full information, giving me the options available. Made me feel like I was a special client. Did not sound like she was too busy or in a hurry to get over the phonecall to attend to someone else as is the case with so many travel agents these days.
This has been a very pleasant experience.
Superb service, extremely helpful.
Brilliant!
Thankyou for the efficient and friendly service. I will definately book via skyclub again.
Was helpful and very pleasant and answered my numerous questions promptly, nothing was too much trouble. Will definitely use your company again.
This is our second experience in booking with SkyClub and yet again I have to say the service has been superb. Both in our telephone contact and via e mail we have felt valued. Has arranged collection and pick ups and has reserved the seats of our choice.
Have been very impressed with the level of professionalism and commitment shown
We book business class tickets very often and will certainly use your services again.
I will definitely use SkyClub again and have no hesitation in recommending SkyClub to friends and family.
Very helpful and quick to respond. Good knowledge and good information given.
Excellent service so far, very polite and professional.
Just back from our amazing holiday in Singapore and Bali. I just wanted to thank you again for arranging everything. Both hotels were amazing. A big thumbs up for your recommendations – I can’t imagine anything could have been better.
Thank you for all your help with booking our flights to Australia.
We must say that we were very impressed with the service that we received and we will definitely book with you in the future and recommend you to our family and friends.
Very helpful, knowledgeable and confident. A very pleasant experience overall.
The service I received was great, really fast response, on the ball, made my life so easy I will definitely be using again.
Came as a recommendation from a friend as I leave my travel to the last minute all the time. Was sorted within a couple of hours and got me really good deals.
Has been incredibly helpful, patient & professional throughout the entire process. Using this service has made the whole booking process much easier and I would certainly use it again based on the service.
Nothing too much trouble in finding us just what flights etc that we need. Hope to do business with sky club for many years to come. Once again thank you.
Very efficient in assisting me in finding good value flights, was professional and polite and now I definitely will be booking with your company again in the near future.
Excellent service, has the patience of a saint. We will definitely be looking to do more business iin the coming weeks.
Extremely helpful throughout the negotiation for this journey and we have nothing but praise for the way they handled the whole package (extremely polite and efficient). Thank you very much.
I should like to express my appreciation of the very fast, courteous and efficient service we received today when booking flights to San Francisco. Thank you very much.
I will definitely be contacting you to arrange flights in the future.
One of the most sincere & efficient companys you can find in the world – thank you
I was answered by a very knowledgeable chap. No question was any trouble for him he was polite and gave out the info in everyday language.
He put me at ease, absolutely good at his job.
Gave excellent service, was super efficient, patient and indeed very co-operative, I have passed details to friends of mine – One who has already been in touch. A pleasure doing business, many thanks.
Really helpful and delivered in a confident and clear way
Really pleased with the service – very fast and great price/itinerary. Many thanks
I am exceptionally pleased with, my flights but also the patience and helpfulness exhibited during this booking. I will certainly be recommending Sky club.
Expert and informative consultation, fulfilled my travel requirements by telephone and then by email, I am totally satisfied with knowledge and efficiency in processing my travel plans. This experience will ensure that I will be a returning customer. Thank you.
My what staff you have. I would recommend Skyclub to everyone, thank you again for all your excellent help today.
Excellent service – thank you!
A pleasure to deal with. I would definitely recommend SkyClub!
Just wanted to feedback that I have dealt with you for the first time on a business class flight and was very helpful. I shall be using you again. Thank you!
Excellent customer service very quick and efficient – thankyou
Service very good………. Quick and efficient.
Fantastic service, nothing was too much trouble, did best to accomodate all our requests, will certainly use service again.
It was a very real pleasure to deal with (name removed), who promptly took care of our flight details, made helpful suggestions, amended things at our request and sent everything exactly as promised. She also saved us some money. Would use Sky Club again based on this experience.
Perfect in every aspect.
It has been a pleasure to make our holiday plans, as you have been extremely polite and helpful, giving us a very efficient service. Thank you very much.
Thanks for your service, it was very efficient and I will definitely use your company again and recommend you to others.
The price we got for our flights was much better than anything I could find going anywhere else on the internet.
Was extremely helpful and personable throughout the whole booking experience, and always prompt with responding to requests.
Proved extremely well planned and I will definitely be booking my future flights through Skyclub.
Fabulous as ever and the service brilliant.
Thank you for organising our flights so efficiently and in such a friendly manner, without any hint of frustration with our numerous changes and choices, much appreciated!
Excellent friendly manner.Very smooth facilitation of my requested itinerary.
Very efficient and she responded to my queries very quickly and with honesty. Basically I have been impressed with my experience of SkyClub.
Sky Club is definitely on my radar for future trips and I will certainly recommend your services to my friends.
Polite and helpful. We have made numerous requests to change/alter the proposed itinery and she has without hesitation or any sign of displeasure accommodated our requests.
I will have no hesitaion in recommending your company (which I already have !).
I cannot over praise the help and service provided, has been consistently courteous, knowledgeable and informative throughout the booking process. Many thanks.
Great rapid helpful service.
The level of service was excellent. I was most impressed.
This is the second time I have booked with your company and it is a pleasing experience. Bundles of patience, aware of the products and extremely efficient. I will have no hesitation in recommending your company.
You have been very helpful and friendly. We look forward to booking with you in the future.
Very helpful, very prompt with return phone calls, and generally very nice people to discuss flights and travel arrangements with. Thank You
Always been great at customer service and finding upper class flights at reasonable prices for me.
Has been wonderful. Very patient, always polite and asking how we are. You have been a pleasure to work with.
Efficient, helpful and courteous. I can’t thank enough for the patience and help.
An excellent and attentive advisor, I have since recommended to another colleague. I will certainly advise my fellow workmates that (name removed) provided a first class service and was an excellent introduction to your company.
Most helpful of people I have enquired to regarding flights to Australia. Certainly goes the extra mile.
As always I find your staff very efficient & friendly, giving a super service.
I have used your service for quite a few years & hope to continue to do so for many more years.
Very helpful, explained everything well and booked it all for us very efficiently. Well done!
I feel i must bring to your notice the excellent service i recieved from your representative. I would be happy to recommend himself and your company to others and will certainly use you again. Many thanks.
Was really helpful, polite and pleasant and despite the challenges of my booking made it all seamless. Thanks again.
Your is service very good.
Great job, very helpful.
What a breath of fresh air. Considerate and very helpful.
Delighted with the service we get. Very friendly and nothing is too much trouble. I even recommended to a friend who is now on holiday in Australia having already booked through you.
What a fantastic service. Was efficient and extremely pleasant
to deal with.
I will certainly be using you again.
Just a quick note to acknowledge your excellent customer service. The logistics worked a dream and the A380 experience was awesome!
Great service, a rare thing these days well done.
Very helpful.
Answered all my questions and rang back within the time promised. Very impressed! Good fare quotes too.
Very prompt clear efficient and polite.
I was impressed with the excellent and efficient service provided. I was also very impressed with the package that was obtained for our flights.
First class. I will recommend SkyClub to others.
The efficiency and perfect service are a true asset to your company.
Always pleasant, and always really quick to respond and let me know what is going on.
Always willing to go the extra mile and looks after me with VIP status.
Very impressed with ALL staff I dealt with. Fabulous, friendly customer service.
Brilliant on both occasions – we will definitely use SkyClub again
Went to a lot of trouble and dealt with my request swiftly and efficiently.
I have been delighted with the service received on behalf of your company. This is the first time I have used your website and will certainly do so again. Service has been professional, very helpful and friendly, thank you.
Thanks for your swift response to my enquiry, and professional advice given
Thank you for all your help in organising my trip.
Your service has been superb.
The service I received was first class.
Fantastic – friendly service, great price. Will certainly book any business/first class flights through yourselves in future.
Pleased with the options provided and the ease in which the bookings has been completed. Will use Skyclub again.
We will be most definitely bringing our business back to Sky Club, we look forward to dealing with you in the near future.
Again thank you very much for all your hard work in organising.
Your customer service skills are exemplary – rest assured that I will be using SkyClub for all of my future bookings!
Courteous, incredibly helpful and patient with all of my enquiries. Each time a customer service representative answered the phone, they were polite and helpful and put me through to (name removed) who responded with the appropriate sense of urgency.
It has been a long time since I have received such terrific customer service – if my flights are as smooth as your service, I will be a very lucky lady!
Your service is fantastic.
Thank you so much I really appreciate your help.
Very helpful and very prompt.
Accurate, courteous, extremely quick in response and answered all my queries fully. I would like to thank for all help and would recommend personally to any family or friends who needed an excellent travel consultant.
Good service, helpful, polite and got me a good deal.
Extremely helpful, will use your company again for my future flights.
Brilliant help.
(name removed) was very helpful and courteous over the phone. He helped me though the whole process and sorted out a problem that I had caused myself.
Thanks. I shall certainly be using SkyClub again.
The service was very prompt, helpful, nice to do business with, I will look forward to booking future flights with you and your service.
Your information has been invaluable to me. You were kind and knowledgeable, not pushy and could not have done more.
I really appreciated the professional and courteous service. Was very helpful, responded quickly and competently to my enquiry, and was able to find me suitable flights at a competitive price.
I really couldn’t ask for better service.
Many thanks to everyone.
Did an excellent job in sorting out some business class tickets for three of us on a route that was causing me some real problems to find a reasonable deal. Efficient, friendly and accurate.
I was delighted with (name removed) wonderful service, he was very helpful and patient.
Thank you.
This is the second time we have used Sky Club and on both occasions I have been impressed with their professionalism and great personality.
(name removed) has taken our instructions and produced exactly what we required.
I am sure that we will be using Sky Club again in the future
I had a number of contacts with (name removed) over two days after logging my interest on the internet. I can rate the performance as excellent. Had just the right tone and approach which made the whole experience very straightforward and matched my expectations. They responded efficiently and effectively to every query.
Was completely on top of their subject, as well as being patient and helpful. I will definitely use you again.
Amazingly helpful!
Very helpful, thanks for going to so much trouble.
Could not have been more helpful and understanding and we do record our most sincere thanks.
Thank you so much for all your help it its truly appreciated.
Just a quick note to say many thanks for all your help.
(name removed) guided us through booking business class flights and was very patient and considerate at all stages. This being our first time booking in this class and as new BA Exec club members we needed “our hands held” and (name removed) did just that. What Customer Service is all about (perhaps you can lend her to all the major Banks as they need this type of Customer Service very urgently !!).
We shall recommend your company to all we can.
The service that I have received over the last two days from (name removed) could not in any way be bettered.
She was exceedingly polite and did everything that she could to help my visit to your site remain as painless and as easy as possible.
I have found the service you have given to be spot on, it hasn’t been pushy, but I have been able to remember “Skyclub” with just the right amount of emails. Of course it goes without saying that you have been incredibly helpful and informative.
Service very good.
Very pleased with the booking service and our agent (name removed) was excellent, also great prices. Thank you Skyclub.
Dealt with quickly.Very prompt reply.
I’ll definitely be calling you guys again. It’s a first class service.
Thanks so much to you for all your help and extreme efficiency – will come back to rebook any other holidays.
Great service.
Prompt, efficient, polite and very competitive.
Once again a pleasure to deal with Skyclub.
Very knowledgeable very proffesional and knew her stuff. We would recommend you to our friends.
Just want to say had fantastic service, extremely prompt and
answered all my questions within minutes.
Nice people, friendly and efficient – found me exactly what I was looking for – can’t fault the service – especially the fact that you work Saturdays.
I have no problem (a) contacting for all my travel in the future and (b) recommending your service to friends, family and colleagues.
I found (name removed) to be very friendly, professional and felt like my concerns were understood with regards to a suitable package for my parents.
Good communications and contact.
Very happy with the service to date and would certainly recommend anyone to use this service.
Very quick to respond and patient.
I emailed SkyClub for some quotes. (name removed) has been excellent. We have booked our flights and have recommended to other friends and colleagues.
Excellent fast and informative service.
Excellent!
Very helpful and polite. I would be pleased to recommend.
Hi, Just a quick note to say that (name removed) was very helpful when booking our flights to JFK. He was the only person to think “outside the box”.
Very friendly and helpful. Was quick and understanding, which is what you want when booking holidays.
Thank you so much for your very quick, friendly and efficient service when booking my flights. I can now relax and enjoy my weekend knowing that my trip is all arranged. Will continue to use your company in the future.
Really efficient service.
Polite and very helpful and, importantly, phoned back when said.
Very prompt, useful and informative.
As always (name removed) couldn’t be more helpful and professional. He’s an absolute pleasure to deal with and I always look forward to booking with him. An immense credit to SkyClub.
Thanks for all your help – a great service!
Thanks for the excellent service and I will definitely call you again in future.
Service was great and it was a pleasure to deal with you.
You are absolutely amazing, so helpful and kind, I just could not have booked such a big trip without your help. Even when I changed my mind many times you treated each change like it was the first booking.
Service was 100% I could not have asked for a more efficient and speedy service.
Thanks for doing such a great job in booking our Christmas flights to Australia. I had called Skyclub initially only half expecting to get our flights sorted, but you were persistent and in the end we are thrilled with the flights and the prices, particularly for this crazy time of year.
I will recommend Skyclub to friends and will definitely use you again in the future.
Many thanks and Have a great Christmas.
I have been using (name removed) services for best part of a year year now and he has been a great help to me. He is always very helpful and what I would consider to be an asset to your company.
Couldn’t praise him enough.
Very good and speedy response, thank you.
Very efficient, returned my calls very promptly, dealt with the entire booking without wasting any time. I would recommend your company to any business man wanting a good deal with prompt and efficient service.
Once again an absolutely excellent service provided.
Most attentive and swift in dealing with my enquiry.
Excellent service provided. Very polite and understanding.
I can only say that the service is first class is all aspects. I will recommend to friends and relatives wanting to travel with yourselves.
Many thanks.
(name removed) has been my agent for a trip from London to Dalian and she has been absolutely incredible. I’ve called late in the evening and yet she was never in a rush to complete my transaction. She looked at various alternatives for me which were all good and eventually helped me chose the best one for me.
So, all in all, if I’ll use this service again in the future (and I will) it’s because of her outstanding performance and customer service.
I was delighted with the excellent service provided by (name removed) and will happily recommend Skyclub services to friends and family.
Service was excellent. Cheers.
Most helpful, courteous and most importantly every question I posed was answered immediately. I have nothing but praise and have already passed your company to friends of mine.
Thank you to (name removed) who organised reservations for me, I found him to be reliable and efficient.
More than helpful, we will use Sky-club again.
Has been excellent and arranged our trip to Australia without any fuss or bother for us and in a very quick time. Was clear and precise and very easy to deal with, both on the telephone and by e-mail – and also very patient with me when I couldn’t use my ‘modern technology’ efficiently!
We travel to Tasmania (Australia) every year to visit our sons and (name removed) will be our first port of enquiry next trip.
I have been most impressed by the advice given, the support offered and the quick reactions to requests/questions etc.
Great first impression.
Quickly gave exact answers with relevant links and usual pleasant service.
First class attitude. Worked very very efficiently, quickly and honestly to try and find me the best deal that they possibly could and was very responsive to my emails and telephone calls, and Im hopeful we can work together again in the future.
Fantastic service.
I just wanted to say what great service (name removed) has provided us with. She’s been super quick in replying to emails, has given invaluable advice in which to base my decisions on and furthermore has always gone that extra mile to ensure that everything was in order.
The service provided was first class, nothing was a bind and I am impressed with the service.
I have been extremely impressed by the efficiency, courtesy, helpfulness and pleasant manner of (name removed) at all times through our transactions. Many thanks.
Incredibly helpful and efficient today. Given us some great advice about booking internal flights and has worked really hard to find us flights that work within our budget constraints. Thank you SkyClub.
We have dealt with (name removed) on a few occasions. He is patient, charming, professional and extremely helpful. No complaints whatsoever. We will definitely be using him again.
I would like to say your response was excellent, and the services you provide are very good.
I have to say (name removed) was brilliant with doing the arranging and sorting of my flight also finding me the best fare to New Zealand, nothing was too much trouble and she got back in touch when she said she would.
In this day customer service does not seem to be a priority so it was very refreshing that the service provided was good and I would recommend my friends to use this company, word of mouth always being better then trolling through the internet.
Grateful for the exceptional level of service that you have provided. Many thanks.
Very helpful, very knowledgeable, very friendly, very efficient, very honest, very timely.
(name removed) was very efficient and made me feel like she was actually interested in finding me a flight. She has found us flights cheaper then we could find ourselves. It was nice to hear a nice friendly voice but more important, someone who actually sounded genuine and interested.
I’ve been dealing with (name removed) and I’ve found her very helpful. She has responded to every problem I’ve given her, with a friendly and cheerful manner, just what I like.
As usual, service was excellent. Will use for all my travels. Many thanks again.
excellent service – thanks for all your help and patience to help me make this important visit!
I was contacted by (name removed) who was a godsend !! He was efficient, polite and with a much needed sense of humour. It was great to feel that someone knew what they were talking about, he sorted it all out and we could get back to business!!
Quick to reply, always helpful, cheerful and makes intelligent suggestions when offering flight options.
Excellent communication.
I want to thank you for the fantastic service that you have provided in sourcing flights and accommodation for us to to take my wifes 91 year old mother to see her sister in Tasmania at Christmas. Not only did you source flights at the busiest time of the year, when others were telling us that there was little or no availability, you did it at short notice and at lower cost than others were quoting.
I was impressed by the way that you maintained contact, called back and kept me informed throughout. It genuinly felt as though I was the only customer that you were dealing with and I really appreciated your effort and determination to source the products that best met our needs. I will definately use Skyclub again.
It was a pleasure doing business with you.
Just to say that (name removed) is an excellent member of your team and has been very helpful. I will recommend him, and your company, to all friends and family for any future travel needs.
Thanks
Thank you very much – you have been very helpful and attentive.
A highly efficient, respectful, patient and helpful agent.
I just wanted to say what excellent and efficient service (name removed) provides. Makes me want to use Skyclub for all my flights!
Just wanted to express our thanks for all the help (name removed) gave us in organising our travel arrangements.
We have dealt with (name removed) for our business trip last year and this year, and will continue to do so in future. He is extremely efficient and has a very friendly polite manner. Really impressed with the service.
Thanks again.
This was my first experience with your company. (name removed) was helpful, courteous and above all knew what he was talking about. I am satisfied that he has provided me with the best that was available and therefore has my gratitude.
Wonderful professional service the whole way through – can’t fault it and saved money.
Asked all the right questions, pleasant, polite and got me the deal I wanted on the dates I wanted – - job well done.
I have no hesitation to recommend your service to others.
I had extremely helpful and professional service
Absolutely first class, thank you. Answered all my questions, was very very helpful, i will be in touch!
The service was promt and very clear, thank you very much.
Any time I have used your services, I have found all of your staff very customer friendly, especially (name removed) who had the patience of a Saint.
I shall recommend you to all my business colleagues.
Thanks for being so patient.
I shall definitely return.
Very helpful and friendly service! Thanks very much.
Your information was very useful. I cannot think of one thing you did not cover during our conversation.
As ever, swift and excellent service.
I have had the pleasure of dealing with (name removed) for a couple of years now and each time has been an outstanding experience. He is knowledgeable, helpful and businesslike without being curt. He has become my first choice as a travel consultant and your company is my first port of call whenever my wife and I plan any long distance trips. I would recommend your company to all of my friends without hesitation
Excellent. (name removed) has an outstanding knowledge of his business and a strong desire to help.
You have been remarkably swift to help us and very patient. We could not ask for better service and will certainly contact you in the future if we have a similar requirement. Thanks for everything.
I have been dealing with (name removed) for my booking to Australia. She has been extremely amiable and efficient. Would ask for her again next time I need a flight and also would not hesitate to recommend to my friends.
Friendly, personable, interested in client. What more can I say… Someone to work with again.
Remained professional, friendly and helpful throughout my entire drama. I was very pleased with the service, and the efforts that (name removed) went to in order to get me the best deal. I travel a couple of times a year to far flung destinations, so will certainly look you up again.
extremely helpful and patient in the face of my ever changing needs
I found you to be very patient, efficient & helpful.
I have used (name removed) for both business and pleasure travel arrangements now and I have been very pleased with the level of service and personal touch.
I will continue to use for my future bookings and will remain loyal.
So helpful as usual.
I would like to say that the customer service was excellent, what ever question I asked about my flight/price from Heathrow to Bangkok via Doha with Qatar was no problem for (name removed) at all.
I am sorry I have not sent this feedback before for their excellent manner, professionalism and good customer service.
I appreciated the prompt replies on each occasion and would use again.
Just wanted to say thank you to (name removed) for getting me a great deal on my flight next week – really appreciate the effort that he went to in order to get a good deal considering it was relatively short notice.
Excellent service
I just wanted to thank you for your efforts in finding me a good option for my travel to Sydney.
Excellent service.
Will definetly use your site in the future.
Thankyou!
Great personal service
Just wanted to congratulate you on your excellent customer service. Your agent (name removed) has been extremely helpful so far, and responds to emails within hours. My previous experiences with other agencies has been very different.
I rang and spoke to (name removed), she was very professional and friendly in her approach.
I gave her our requirements for the trip.
She came back to me quite promptly and we decided on Korean Airlines.
She was extremely helpful in arranging our trip. We wanted value for money as we have a budget to stick to. She also helped with information regarding Visa’s for Aussie and sent me a website to contact. This site was very helpful.
We are now in the process of awaiting confirmation of the booking for our trip.
This is the first time we have used SkyClub and will certainly use the company again.
Excellent, my enquiry was dealt with in a courteous and punctual way giving me the information I required.
I found you to be very helpful, and will use your service again.
I’d like to say that I have been extremely impressed by your service throughout the whole process.
I book a fair few flights and I’m a fairly demanding customer in terms of routes/times and getting the best value,
and it’s rare to find an agent such as yourself who manages to come up with the goods and in such a professional and efficient manner.
Although this was the first time I’ve used Sky-Club, I shall in future call you first whenever I have a business-class requirement.
Thanks for all your help.
Very helpful and professional.
Excellent service, clear simple English with first class diction.
Many thanks for your very prompt , professional and friendly service. I will not hesitate to call you again and reccomend you to my friends.
This was my first time contacting SkyClub and although my plans changed at the last moment and my flights weren’t required, the service I received was excellent and the price was considerably better than anything I could find on the airline’s own portal or elsewhere on the Internet.
I’ll certainly be contacting SkyClub when I next need to book flights.
Absolutely no complaints at all. Quick to call us back, found us the ideal flights at a price acceptable to us and acted very professionally at all times. Very impressed.
Got a good deal for me well below the published United price and a pleasure to deal with. Will certainly be calling skyclub again for my future requirements.
Over the last couple of days I found them efficient and helpful. In view of this I will have no hesitation in using SkyClub in the future.
Just to say that we have received a first class service from (name removed) with just the flights we wanted.
Prompt efficient and courteous service.
Thanks.
Professionalism and dedication to the task, as always, fantastic.
I am very happy with the service I have received. Highly professional, courteous and helpful throughout.
Just wanted to say – great service.
Helpful beyond ‘call of duty’. Very friendly and a pleasure to talk to and do business with.
Your service was excellent. We will be back to you again in the future.
I was very satisfied with the professionalism and level of service. The whole booking online experience was stress free and listened to my circumstances to find me the best package to suit.
Really helpful and efficient. Many thanks!
Service was prompt, efficient and cheerful.
I look forward to dealing with skyclub again.
Handled our booking very efficiently. Prompt, courteous and very helpful. Calling back when not asked, but not pushy, just being helpful. Delighted to do business with. Will definitely recommend to friends and colleagues.
Very nice and efficient people.
Our executive consultant has gone out of his way to help, and to find me the most efficient, and cheapest ways to do all the visits I needed to do. Yours In friendship.
We chose to give our business to Skyclub purely because our consultant responded more quickly and communicated more effectively than a number of other travel companies contacted. We found in dealing with her that everything was done quickly, efficiently, and effectively.
From our own business activities we very much understand that it is easy to give great customer service when things are running smoothly. Exceptional customer service can only be demonstrated when things aren’t quite going to plan. In an effort to get us back from Chicago to Europe during the volcanic disruption, we are aware that they invested a huge amount of time on our behalf. I believe some of the time spent searching for travel options was from personal time. Her actions were very well received given the circumstances. Even when we managed to get back to Europe, the communication and assistance continued. Such activities and efforts provide a tremendous amount of added value to your business.
We were travelling with a Lufthansa Gold Member and also with someone who had direct links to Dublin airport and Air Lingus. The communication received from them was often more accurate and somehow more up-to-date than either of the other two sources.
As a direct result of the service levels received we have now made it our company policy in the UK to use Skyclub where possible within our business.
Thank you for your efficient and rapid handling of my request
Provided excellent service when helping me to book a trip from Stockholm in Sweden to Auckland in New Zealand.
A pleasure to deal with-quick to respond and has lots of patience.
I just wanted to send a note to tell you how continuously marvellous in every way the service I get from our account manager is.
He has worked with me for over a year now and no matter how last minute, complicated or subject to change our travel plans are, he always finds a way forward with efficiency, cost-effectiveness and practicality.
He is so easy to work with by email, we hardly ever have to speak which when you are travelling around the world in multiple time zones is also very helpful. We are thus very impressed, happy and loyal customers. So many thanks.
Your service was great, no complaints, you deserve credit for all your hard work
A good job done. Very quick and efficient. You have a new customer.
Excellent service… a helpful phone friend, I could not fault
I was very impressed with the service offered to me… Also your price was very good….I will certainly use you again…
I was very impressed with the service I had from your agent…He was polite… courteous… easy to talk to and answered all my questions…if the flight and service is as good as he says…I will be back to book more flights with you.
I have nothing but praise for my account manager; he has pulled out all the stops with advice and speed of delivery with my flights.
This included the correction of a couple of errors on my part, which were also handled with the utmost professionalism and courtesy.
Due to his approach and attentiveness I have already advised family and friends on your company. No, I am now a member of his family!
Thanks so much again for your wonderfully efficient, prompt and professional service.
Great service as usual, will come back to you.
Thank you so much – you have been fantastically efficient and helpful. I’ll certainly be calling you in the future and will recommend you to friends and family.
Fantastic!
Thank you for all your help through the whole process. I will certainly return to you for another trip and will also recommend you.
I must say the service you offer is very good. We will certainly be using you again.
We are impressed and will have pleasure in recommending your company to anyone. Many thanks.